FREQUENTLY ASKED QUESTIONS
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You can place an order through our website, by calling our customer service team, or by visiting our store. Our team is here to help you with all your purchasing needs.
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Yes, we offer delivery services to customers within a certain radius of our store. To check if we deliver to your area, just enter your address during the checkout process on our website. You'll see the available delivery options based on your location, making the process smooth and convenient.
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Post on pipe involves using steel pipes to support wooden posts, offering greater strength and durability compared to traditional treated lumber. This method prevents the wood from contacting the ground directly, reducing the risk of rot and extending the life of your fence.
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We offer a wide range of products including fence boards, posts, posts on pipe, rails, tools and tool accessories, nails & screws, concrete, post hole diggers, and saw blades.
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Cedar is known for its natural beauty, durability, and resistance to rot and insects. It’s an excellent choice for outdoor projects, providing long-lasting performance and aesthetic appeal.
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Absolutely! Our experienced staff is always ready to offer expert advice, tips, and guidance to ensure your project is a success. Feel free to contact us with any questions.
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We do not offer warranties on our lumber products. However, some of our items, like hardware, come with a manufacturer's warranty.
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Orders of $1000.00 and under: $150.00 (delivery fee)
Orders from $1001.00 to $3500.00: $100.00 (delivery fee)
Orders from $3501.00 to $5000.00 : $50.00 (delivery fee)
Orders over $5000.00: FREE DELIVERY
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We do not offer refunds on any of our products. However, to ensure customer satisfaction, we do offer store credit for returns of lumber materials. Please note that the store credit is capped at a maximum of $200 worth of lumber materials per return. This policy allows you to receive credit towards future purchases while ensuring you have the materials you need for your projects. We strive to provide flexible solutions and appreciate your understanding.
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Yes, you can pick up your order from our location. For your convenience, we have designated parking stalls specifically for pickups.